We try give specific time slots in which we aim to arrive and our job booking team will always keep you informed. We are nearly always on time but if delayed our job booking team will keep you informed. Our vehicles are fitted with SAT NAV tracking devices so our office team always know where each van is located and will be in touch with you on the day of your job if they can see that we are being delayed.
Domestic, commercial, and industrial customers can rely on our electrical services. This can include individuals or companies including households, landlords, shops, letting/estate agents, housing associations, and high street stores.
City Electrical Services offices are based in Luton, but all our electrical services are available to customers throughout Bedfordshire, Buckinghamshire, Hertfordshire, and surrounding areas.
When you make a job reservation with us, we will discuss your requirements with you and will advise of pricing. We offer quotations free of charge. Our mission is to provide a professional, efficient, and cost-effective service and we are dedicated to providing an exceptional customer experience from the moment you contact us to the moment we finish the job.
For full information about how to contact our booking team, see our contact details.
When you call us, one of our customer service representatives will be happy to discuss your requirements and we will either schedule an appointment or arrange for an electrician to attend as soon as possible depending on the nature of the job.
In order to keep you informed about our arrival, our job booking team provides specific time slots. We are generally on schedule, but if delayed, our job booking team will update you. With SAT NAV tracking devices on all of our vehicles, our office team knows exactly where each van is at all times, so you are scheduled in the vehicle closest to you for service.
Whenever possible, we aim to arrive within a specific time slot and our job booking team will always keep you informed. We are generally on time, but if there's a delay, our job booking staff will inform you. All our vans are equipped with SAT NAV tracking devices, so our office team knows where each van is and can contact you if they anticipate a delay on the day of your job.
Yes, our electricians are trained and certified according to current electrical wiring regulations - BS7671 wiring standards. Several of our electricians acquired their electrical qualifications through apprenticeships. We also recruit and employ trainees under the JTL training scheme.
For enhancing their skills, our electricians regularly attend approved courses. These include courses focused on standard electrical regulations, as well as courses specialising in fire alarms, emergency lighting, security alarms, inspection and testing, and PAT testing.
All City Electrical Services team members are certified to complete tasks to a high standard and to a safe measure. We are also NICEIC approved accreditors, so you can be sure to trust our services.
Yes, we have £5,000,000 Public Liability Insurance and £5,000,000 Employers Liability Insurance.
Besides the standard 1-year parts and labour guarantee, our work is backed by NICEIC Platinum Promise, offering you the peace of mind you need.
https://www.niceic.com/find-a-contractor/platinum-promise
It is possible for specific equipment to have its own longer warranty.
You can pay for your invoice in a number of ways. By cheque, BACS, cash or credit/debit cards.
Our service is customer-focused, so we are actively seeking feedback from our clients. If we have recently completed work for you, we are grateful for any feedback. You can provide feedback to us online. Visit Reviews page.
On our contact page, you can find the address and map of our office.
An Electrical Installation Condition Report (EICR) is a formal document that is produced following an assessment of an electrical installation within a property or premises. It must be compiled by an experienced, qualified electrician or approved contractor. Typical electrical inspections are comparable to car mot inspections, ensuring your electrics are safe enough to continue being used. There are different requirements depending upon the use of the building, so please call us if you have any questions and to discuss your requirements.
The Portable Appliance Testing or PAT Testing process involves inspecting electrical appliances for safety, in part through visual inspections and in part through electronic tests.
The electrical installation and requirements vary from job to job, which is why we provide a quote for each job based on their requirements. Please give us a call for your free, no-obligation quote.
Standard working hours: Mon-Friday 8.30am-5pm
Emergency hours 24/7 for our maintenance contracts
Please email info@cityelectricalservices.co.uk
A trip in your electrics usually indicates there is a malfunctioning appliance or a fault with the wiring itself. Be sure to reach out to us to discuss your situation personally, and we will assist you in getting electricity restored to your home.
A high energy bill can be caused by several factors.
- Incorrect operation of the heating and hot water systems
- Faulty equipment within the electrical system
- High energy-consuming lamps/equipment within the system
The best way to reduce your energy bill is to install timers, low-energy lights/equipment, and carry out electrical inspections to ensure used equipment is correctly functioning. There are also other ways you can reduce your energy bill, including solar power and battery storage solutions. Make an enquiry today to discuss the best options for you.
The electrical services we provide are aimed at both domestic and commercial clients and range from callouts to full-scale electrical installations, including solar panel integration and electric vehicle charging points. For all your electrical requirements, be sure to contact us.
Why chose City Electrical Services?
- Family-run ethos
A family-run business in every sense, we have members of our family working as electricians and support staff within our business. This gives our service a more personal touch that our customers really appreciate, while we operate just as well (or better!) than a large corporate company.
- Commercial and domestic experts
No matter if you have a small task or if you need a major electrical renovation, our team can handle it. We work across both commercial and domestic environments to deliver electrical services that work.
- Organised and efficient
The company invests heavily in technology and uses an internal application, streamlining processes to deliver better services. We monitor engineers and assign work accordingly, so we can provide accurate arrival times, and if you require immediate assistance, we can quickly find the engineer closest to you.
- We do what is right by you
The foundation of our business is built on honesty and integrity. We provide full diagnostic services and will only recommend services you need. That is why we have so much repeat customers. People are confident in our ability to provide them with quality services.
- Clear communication
We communicate clearly with our clients and inform you about progress every step of the way, from the moment we receive your contact. We give quotations, keep track of all projects, and provide quotes. We have a full support team working in our offices ready to answer your calls and respond to messages.
- Experience and training
With over 40 years of experience in the industry, we have trained up our own team members and made sure they are highly competent. We are confident that all employees are good representatives of our brand and that they can deliver the top quality service that is associated with it.
- Our clients recommend us
Most of our business comes from repeat customers and recommendations, with around 90% of our work coming from those sources. Many of our clients have worked with us for years and choose us time and time again when they need any electrical services, as well as recommending us to others.